FAQ

Is Cliodhna Skincare owned and managed by The Soap Room?

Yes! We did not sell or changed ownership! No way we would do that! We simply changed our brand! :)

Are these products tested on animals?

Our entire range of roducts is plant based, so all our products are cruelty free!

Do you use palm oil?

None of our products contain palm oil. Also, all our products are free from other nasty stuff like alcohol, palm oil, mineral oils, paraffins, parabens and artificial fragrances.

Shipping estimated delivery times

All orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has dispatched. 

Shipping within Ireland usually takes around 2 to 3 working days.

International shipping will take a bit longer, Shipping to UK take can take around 2-5 working days, 3-7 working days for Europe orders, and 6 to 15 days for the rest of the world.

If you haven’t received your order within the estimated time, please contact us and we will look into it for you.

Where are these products made?

All our products are proudly handmade in County Galway, Ireland.

All our range is produced in small batches, ensuring the best quality.

Are these products handmade?

Yes! All our products are handmade.
We believe that this is the only way to ensure that the best quality and care are given to every single product.

Are these products suitable for Vegetarian and Vegan?

All products are suitable for Vegetarian. The range includes also some products suitable for Vegans. Please check details of each products.

Are these products suitable for people that have an allergic reaction to nuts?

Only two products are suitable for people sensitive to nuts: Radiant Face Serum and Witch Hazel & Rose Water.

All other products contain one or more of the following: Coconut oil, Macadamia oil, Sweet Almond oil, Hazelnut oil, Cocoa Butter, Shea Butter

Is the production of your products outsourced to an external manufacturing company?

No way! Unlike other skin care brands, we manufacture our products in small batches, so all our products are handmade by us!
No outsourcing allowed at Cliodhna Skincare!

Is it possible to find your products in my local pharmacy or health food stores?

Our products are stocked by many stores in Ireland. You can find them in our Stockist page.